Telecaller – Collections


Savanna HR


Field Sales


3 days ago

1-4 Yrs


Gurgaon


Description

Location: Gurgaon (Sector 51)

🕒 Working Hours: 9:30 AM – 6:30 PM 📅 Working Days: Monday to Friday (2nd & 4th Saturday Off) 💼 Interview Mode: Face-to-Face 💥

🔹 About the Role

We are looking for a confident and result-driven Tele caller – Collections to manage outbound calls and ensure timely recovery of outstanding payments. The role requires strong communication skills and the ability to handle customer conversations effectively.

🔹 Key Responsibilities

👉 Make outbound calls for payment reminders and follow-ups

👉 Ensure timely collection of outstanding dues

👉 Handle customer queries related to payments

👉 Negotiate and convince customers for payment closure

👉 Maintain accurate call records and follow-ups

👉 Achieve daily/weekly/monthly targets

🔹 Eligibility Criteria

6 months to 1 year of experience in tele calling/collections

Strong communication and convincing skills

Basic knowledge of Excel/CRM tools

Minimum 12th pass

🔹 Preferred

Candidates with knowledge of South Indian languages

🔹 What We’re Looking For

Confident communicator with a persuasive approach

Ability to handle pressure and meet targets

Good follow-up and interpersonal skills

Positive and professional attitude

📌 Note: Only candidates available for face-to-face interviews will be considered.