Manager Sales Operations

Description

Role: Sales Operations Manager

1. Process Architecture & CRM Management (LeadSquared)

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Act as the chief architect & administrator of LeadSquared CRM.

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Own CRM configuration, data integrity, and continuous evolution.

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Lead data cleaning & scrubbing initiatives to make LeadSquared the single source of truth.

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Design and automate lead routing & territory management for rapid, fair distribution.

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Develop workflows, validation rules & automated reminders to drive sales discipline.

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2. Reporting & Data-Driven Insights 📊

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Build & maintain dashboards and reports for reps, managers, and leadership.

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Track & analyze key B2B sales KPIs: pipeline generation, sales velocity, conversion, ACV, cycle length.

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Develop a robust sales forecasting model in partnership with the Director of Sales.

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Translate raw data into actionable insights, highlighting trends, risks, and opportunities.

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3. Sales Enablement & Collateral Management

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Create & manage a central repository for sales collateral (case studies, decks, proposals, battle cards).

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Ensure reps get the right content at the right stage of the sales cycle.

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Streamline onboarding process for new hires in collaboration with the Director of Sales.

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4. Strategic & Cross-Functional Partnership

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Act as the right-hand to the Director of Sales on strategy & operations.

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Collaborate with Marketing for seamless lead handoff (MQL → SQL).

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Partner with Finance for commissions, forecasting & revenue recognition.

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5. Qualifications & Skills

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Bachelor’s degree (Business, Engineering, Finance, or related).

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5–7 years experience in Sales/Revenue Operations in B2B tech.

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LeadSquared CRM expertise (preferred).

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Proven success in sales process design, lead routing & territory management.

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Advanced Excel/Google Sheets & strong analytical skills.

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Project management excellence; ability to juggle priorities.

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A builder mindset with ownership-driven execution.

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Preferred experience:

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B2B EdTech or SaaS

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BI tools (Tableau, Power BI, Data Studio)

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Sales engagement/marketing automation tools integrated with LeadSquared

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6. What We Offer

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Competitive salary + performance bonus.

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Autonomy & ownership to build a business-critical function.

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Strategic partnership with senior sales leadership.

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A collaborative, mission-driven culture focused on growth & innovation.