Description
Chief Operating Officer (COO) | FMCG / Food Manufacturing | Gurugram | Full Time | 10-18 Years | INR 30-35 LPA
A fast-growing, founder-led consumer food brand is hiring a Chief Operating Officer (COO) in Gurugram, Delhi NCR. This is a hands-on business leadership role for an operator who has scaled an FMCG, food and beverage, frozen foods, QSR, retail or D2C business, and who can own manufacturing, supply chain, distribution, P&L and growth across retail, online, B2B and emerging channels.
You will partner directly with the founders to take the business from a founder-led setup to a process-driven, profitable organisation, building the systems, SOPs, teams and infrastructure needed for the next phase of growth.
POSITION SNAPSHOT
• Role: Chief Operating Officer (COO)
• Location: Gurugram, Delhi NCR (work from office)
• Salary: INR 30-35 LPA
• Experience: 10-18 years in operations, general management, supply chain or manufacturing leadership
• Industry: FMCG / Food and Beverage / Frozen Foods / Consumer Brands
• Employment type: Full time
• Reports to: Founders
KEY RESPONSIBILITIES
Business Growth and Strategic Leadership
• Drive the overall business strategy and execution roadmap to deliver aggressive growth targets
• Build and scale the organisation from a founder-led setup to a process-driven business
• Identify new growth opportunities across retail, distribution, online, B2B and emerging channels
• Partner with the founders on long-term business planning, expansion strategy and profitability improvement
• Lead annual operating plans, budgeting, forecasting and business reviews
Operations and Manufacturing Excellence
• Oversee end-to-end operations including manufacturing, procurement, logistics, warehousing and distribution
• Establish scalable operational processes and performance metrics across the organisation
• Drive productivity improvement, cost optimisation and operational efficiency initiatives
• Lead capacity planning and infrastructure expansion, including manufacturing facilities and operational assets
• Ensure timely execution of plant setup, commissioning and expansion projects
Supply Chain and Inventory Management
• Build robust supply chain systems that support rapid growth while minimising wastage and stock-outs
• Optimise procurement, vendor management, inventory planning and demand forecasting
• Improve working capital efficiency through strong inventory controls and supply chain planning
• Strengthen distributor and channel fulfilment capabilities
Profitability and Financial Management
• Drive revenue growth while protecting contribution margins and profitability
• Run the business on data through KPI dashboards and performance reviews
• Improve cost structures across operations, procurement, logistics and support functions
• Identify and execute initiatives that improve EBITDA and cash flow
Process Excellence and Compliance
• Design and implement SOPs across functions to improve consistency, accountability and efficiency
• Establish governance frameworks, internal controls and compliance processes
• Build reporting structures and management systems that enable faster, better decisions
Commercial and Market Expansion
• Support the development and scaling of new business verticals and revenue streams
• Work with sales and marketing to drive market penetration and customer acquisition
• Strengthen channel partnerships and distribution networks across geographies
• Keep operational capability aligned with commercial growth plans
Team Building and Leadership
• Build, mentor and lead high-performing cross-functional teams
• Create a culture of ownership, accountability, speed and execution excellence
• Develop organisation structures and talent pipelines to support growth
REQUIRED EXPERIENCE AND SKILLS
• 10-18 years in operations, business leadership, supply chain, manufacturing or general management
• Proven experience scaling a consumer, FMCG, food and beverage, frozen foods, QSR, retail or D2C business
• Demonstrated success taking a business from early-stage growth to scaled operations
• Strong understanding of manufacturing operations, cold chain / supply chain management and distribution networks
• Track record of driving revenue growth while improving profitability and operational efficiency
• Experience setting up processes, SOPs, governance structures and performance management systems
• Strong commercial acumen with the ability to balance growth and profitability
PREFERRED INDUSTRY EXPERIENCE
• FMCG and packaged foods
• Frozen foods and dairy
• Food and beverage, QSR and café retail chains
• D2C and omnichannel consumer brands
SOFT SKILLS
• Excellent leadership and stakeholder management
• Strong execution focus and bias for action
• Entrepreneurial mindset, comfortable in a fast-paced, high-growth environment
• Clear, data-driven decision maker
COMPENSATION AND LOCATION
• Salary: INR 30-35 LPA
• Location: Gurugram, Delhi NCR (work from office)
WHO WE ARE LOOKING FOR
A growth-oriented, execution-focused operator who has built and scaled a consumer business before, is equally comfortable on the plant floor and in the boardroom, and wants to be the founders’ right hand in building a profitable, process-driven company.
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