Inside Sales Associate B2C
Savanna HR
Inside Sales
1-4 Yrs
Gurgaon
Posted: a month ago
Description
We are seeking a dynamic and results-driven Inside Sales Associate to join our team. You will play a pivotal role in identifying, nurturing, and converting potential leads into satisfied customers for our professional courses. This role is ideal for someone with a passion for sales, excellent communication skills, and a knack for understanding customer needs.
Key Responsibilities:
Lead Management: Handle inbound inquiries, qualify leads, and follow up on leads generated through marketing campaigns.
Sales Conversion: Conduct needs assessments and recommend suitable professional courses to prospective customers, aligning with their career goals.
Customer Engagement: Develop and maintain strong relationships with prospects through phone calls, emails, and live chat interactions.
Consultative Selling: Understand the customer’s requirements, address queries, and provide guidance to help them make informed decisions.
Pipeline Management: Maintain accurate records of sales activities, interactions, and outcomes using CRM tools.
Target Achievement: Meet or exceed individual and team sales targets, contributing to overall business growth.
Feedback Loop: Collect and communicate customer feedback to improve course offerings and customer experience.
Qualifications:
Bachelor’s degree in Business, Marketing, or related field.
Proven experience in sales or customer service, preferably in the education or professional development industry.
Strong communication and interpersonal skills with a customer-first mindset.
Goal-oriented with a track record of meeting or exceeding sales targets.
Proficiency in CRM tools and sales software is an advantage.
Ability to work in a fast-paced environment and adapt to changing priorities.
Key Skills:
Sales and negotiation skills
Relationship-building
Active listening and consultative selling
Self-motivation and a results-driven attitude
Organizational and time-management skills
What We Offer:
Competitive salary with performance-based incentives
Opportunities for professional growth and career development
Collaborative and inclusive work culture
Training on course content and sales strategies
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