Description
We are looking for a growth-oriented and execution-focused Chief Operating Officer (COO) to partner closely with the founders in scaling the business from its current stage to the next phase of growth. This role requires a hands-on operator who has successfully built and scaled consumer businesses, established operational excellence, and driven profitable growth across multiple channels.
The ideal candidate has experience taking a business from early-stage scale to significant revenue growth, building systems, teams, processes, and infrastructure while maintaining strong commercial focus and operational discipline.
Key Responsibilities
Business Growth & Strategic Leadership
• Drive the overall business strategy and execution roadmap to achieve aggressive growth targets.
• Build and scale the organization from a founder-led setup to a process-driven business.
• Identify new growth opportunities across retail, distribution, online, B2B, and emerging channels.
• Partner with founders on long-term business planning, expansion strategies, and profitability improvement initiatives.
• Lead annual operating plans, budgeting, forecasting, and business reviews.
Operations & Manufacturing Excellence
• Oversee end-to-end operations including manufacturing, procurement, logistics, warehousing, and distribution.
• Establish scalable operational processes and performance metrics across the organization.
• Drive productivity improvements, cost optimization, and operational efficiency initiatives.
• Lead capacity planning and infrastructure expansion, including manufacturing facilities and operational assets.
• Ensure timely execution of plant setup, commissioning, and expansion projects.
Supply Chain & Inventory Management
• Build robust supply chain systems to support rapid growth while minimizing wastage and stock-outs.
• Optimize procurement, vendor management, inventory planning, and demand forecasting.
• Improve working capital efficiency through effective inventory controls and supply chain planning.
• Strengthen distributor and channel fulfillment capabilities.
Profitability & Financial Management
• Drive revenue growth while maintaining strong contribution margins and profitability.
• Monitor business performance through data-driven decision-making and KPI dashboards.
• Improve cost structures across operations, procurement, logistics, and support functions.
• Identify and execute initiatives that enhance EBITDA and cash flow performance.
Process Excellence & Compliance
• Design and implement SOPs across functions to improve consistency, accountability, and operational efficiency.
• Establish governance frameworks, controls, and compliance processes.
• Build reporting structures and management systems that enable faster and better decision-making.
Commercial & Market Expansion
• Support the development and scaling of new business verticals and revenue streams.
• Collaborate with sales and marketing teams to drive market penetration and customer acquisition.
• Strengthen channel partnerships and distribution networks across geographies.
• Ensure alignment between operational capabilities and commercial growth plans.
Team Building & Leadership
• Build, mentor, and lead high-performing cross-functional teams.
• Create a culture of ownership, accountability, speed, and execution excellence.
• Develop organizational structures and talent pipelines to support business growth.
Desired Candidate Profile
• 5-7 years of experience in operations, business leadership, supply chain, manufacturing, or general management roles.
• Proven experience scaling a consumer, FMCG, food & beverage, frozen foods, QSR, retail, or D2C business.
• Demonstrated success in taking a business from early-stage growth to scaled operations.
• Strong understanding of manufacturing operations, supply chain management, and distribution networks.
• Experience driving revenue growth while improving profitability and operational efficiency.
• Track record of setting up processes, SOPs, governance structures, and performance management systems.
• Strong commercial acumen with the ability to balance growth and profitability.
• Excellent leadership, stakeholder management, and execution capabilities.
• Entrepreneurial mindset with a willingness to work in a fast-paced, high-growth environment.
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