Head of Quick-Ecommerce


Savanna HR


Automobile

12-19 Yrs


Gurgaon


Posted: a month ago

Description

Job Title: Head – Quick Commerce

Location: Gurgaon

Role Summary

The Head of Quick Commerce will lead strategic initiatives in the rapidly evolving Q-commerce space. This role is key to driving profitable growth, increasing brand visibility, and building a strong presence across digital platforms. The incumbent will manage the P&L for the Q-commerce channel, develop innovative digital strategies, and ensure seamless customer experiences. Core responsibilities include JBP creation, product selection, pricing, supply chain coordination, inventory management, last-mile logistics, and customer service — all while delivering on fast-paced turnaround promises.

Key Responsibilities

Strategic Leadership & Growth

Define and implement a comprehensive Q-commerce strategy aligned with business goals.

Drive expansion across platforms like Blinkit, Zepto, Instamart, etc.

Explore new market opportunities to scale operations and grow market share.

Revenue & Brand Development

Drive revenue through targeted digital campaigns and partnerships.

Use data and consumer insights to strengthen brand salience.

Ensure brand consistency across all Q-commerce channels.

Customer Experience & Digital Transformation

Optimize customer journeys across platforms for a seamless experience.

Collaborate with IT, product, and marketing teams for digital initiatives.

Foster a culture of innovation and agility across teams.

Operational Excellence & Innovation

Adopt industry best practices and Q-commerce tools to streamline operations.

Track KPIs and implement improvements to boost performance.

Lead efficiency initiatives to control operational costs.

Marketing & Channel Strategy

Execute marketing plans to drive acquisition and retention.

Build an efficient and scalable distribution network across digital channels.

Launch campaigns targeting urban and millennial consumers.

Product & Data-Driven Decisions

Work with product teams to turn insights into actionable features.

Analyze data to uncover trends, gaps, and opportunities.

Ensure continuous feedback from customer insights to product development.

Experience & Qualifications

8+ years in e-commerce, digital strategy, or FMCG; 3+ years in a Q-commerce leadership role.

Proven P&L ownership and track record of driving digital revenue growth.

Experience in launching and scaling digital services or products.

Strong strategic and analytical skills with a self-starter mindset.

Excellent communication and presentation abilities.

Capable of handling multiple projects in a fast-moving environment.

Creative, customer-centric, and innovative thinker.

Collaborative leadership style with the ability to motivate cross-functional teams.