Senior Program Manager - SPM

Description

Position Summary

The Senior Program Manager (SPM) will be responsible for overseeing and implementing projects across Punjab. This includes tracking program metrics, collecting feedback from various stakeholders including teachers and students, and ensuring smooth operational execution. The SPM will represent our Fellows in coordination with government authorities and will work closely with field teams to ensure impact delivery.

Languages Required: Proficiency in English, Hindi, and Punjabi (Reading, Writing, and Speaking is mandatory)

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Key Responsibilities

Government Liaisoning

Regularly coordinate and conduct meetings with State Government officials and designated Points of Contact (POCs).

- Regularly coordinate and conduct meetings with State Government officials and designated Points of Contact (POCs).
- Provide updates on program implementation and mutually agree on deliverables.
- Share achievements and progress against set deliverables.
- Identify and communicate deviations and collaboratively address challenges.
- Build and maintain strong relationships with State and District officials, school principals, teachers, and students.

Program Monitoring

- Travel extensively across districts in Punjab to monitor program performance.
- Oversee on-ground implementation of projects across assigned schools.
- Collaborate with school principals to ensure uninterrupted program delivery.
- Track program deliverables and ensure that desired outcomes are achieved on schedule.
- Monitor engagement and learning metrics to support student outcomes.

On-Field Support

- Work closely with Government school teachers, our educators, and the Head of Program – North to align field activities.
- Participate in relevant WhatsApp groups of assigned schools to interact with students and monitor learning (online/offline).
- Conduct regular school visits for observation and program support.

Training and Workshops

- Plan, organize, and execute periodic training sessions at district or state level based on project requirements.
- Coordinate logistics, operations, and academic elements for impactful training sessions.

Feedback Mechanism

- Set up structured feedback channels with teachers and students.
- Collect, document, and analyze feedback to inform program improvements and course correction.

Documentation and Reporting

- Maintain detailed documentation of all stages of the project.
- Share timely reports and updates with internal teams and government stakeholders.
- Prepare and submit Monthly Progress Reports.
- Present regular program updates to both our Fellows and Government departments.
- Document success stories and field-based case studies for knowledge sharing.

Skills and Competencies

- Strong analytical and problem-solving capabilities.
- Experience in classroom observation and teacher training.
- Excellent written and verbal communication skills.
- Proficiency in stakeholder and relationship management.

Preferred Personality Traits

- Passion for education and empathy toward students from low-income backgrounds.
- Strong learning orientation and intellectual curiosity.
- Independent leadership and the ability to execute with minimal supervision.